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Frequently Asked Questions
Here’s a summary of some of the most common questions we get asked around refrigerated vehicles, payloads and specialist operational requirements.
If you can’t find the answer to your question on this page, feel free to get in touch with our friendly team for an informal chat
The majority of our clients operate in the food service industry, delivering fresh, chilled or frozen products to the catering and retail sectors. Most of them now accept that they could not meet their customers’ expectations without running a fleet of fridge vans.
The latest Food Safety legislation dictates that all food suppliers need to maintain both raw and cooked foodstuffs at less than 8 degrees centigrade, while frozen foods need to be kept at -18 degrees centigrade. These temperatures apply at both ends of the delivery journey: when loading up and on delivery to the customer.
Failing to comply with these regulations could land business owners in court with the prospect of a hefty fine. So trying to get by without a fridge van could cost you dear. And that’s before the reputational damage and potential loss of business is factored in.
So whether you’re a family butcher or a fishmonger, an outside caterer or farm shop, the changes are you’ll need to make use of chilled transport solutions at some point in your supply chain. And the good news is: it needed cost an arm and a leg!
A used van may be more cost-effective in the short term, or you could consider leasing a fridge van to minimise the upfront costs. We can also advise on volumes and payloads, so you’ll have a clearer idea of what size of van you’ll need.
One of the largest providers of new fridge vans within the UK, we’ve been building fridge vans for more than 25 years. We aim to offer our refrigerated vehicles at the most competitive prices and we’re always happy to discuss customers’ individual needs to make sure they get the right vehicle for the job.
A new fridge van comes with additional benefits such as the full vehicle manufacturer’s warranty on both the vehicle and the refrigeration unit. Further additions such as a three-year integrity warranty on the conversion will also be included and if you purchase your new fridge van through CoolVan then you can take advantage of our exclusive three-year warranty on the fridge system too!
Every new fridge can is supplied with a minimum of 12 months breakdown cover and in some cases this may even be extended to 36 months, providing a useful safety net should you in the event of a breakdown.
And as well as getting the peace of mind and operational back-up that comes with a manufacturer-backed warranty, Leasing a brand new fridge van can actually work out cheaper than buy a used van on finance.
Another advantage of buying a new fridge van is that you will be getting the advantage of the latest technology. This may give you better fuel economy and lower emissions which result in lower road tax.
Rest assured, whether you are buying a new fridge van or used fridge van from Coolvan you can tap into our advanced industry knowledge to get the right van with the right specification at the right price.
At CoolVan, we aim to make life easier for you. We look at the whole market and, using our vast experience of the transport refrigeration industry, select a range of new vans that we believe offer the best combination of quality, size, payload and value for money.
We can supply anything from a compact 1-tonne Renault Kangoo – ideal for city-based and urban deliveries – to a 4-tonne long wheelbase high-top Ford Transit that would suit wholesale food distribution over longer journeys.
Click on the links below to see our current stock or contact us on 0845 3311484 or email info@coolvan.co.uk for expert advice on what size of van would meet your specific needs.
Small fridge vans from: Nissan, Renault, Citroen and Ford
Medium fridge vans from: Volkswagen, Vauxhall, Citroen and Ford
Large fridge vans from: Mercedes, Nissan, Ford and Renault
SMALL
You can see examples of our current selection of SMALL vans in stock here.
Small fridge vans are often used by sandwich delivery companies and contract caterers and are ideal for city-based urban deliveries.
If you don’t see the specific vehicle you are looking for, we may still be able to locate it for you. Please click the link to our Enquiry Form to submit details and the specific vehicle you would like or call us on 0845 3311 484 to have a friendly chat with one of our sales team.
The prices quoted are for BRAND NEW unregistered (unless stated) fridge vans built to chill specification. The fridge system is a chiller unit but standby units and freezer specification vans are also available.
MEDIUM
You can see examples of our current selection of MEDIUM vans in stock here.
Great all-rounders, these vans offer flexible chilled transport solutions for larger businesses like butchers, wholesale fish merchants and large-scale events catering companies.
If you don’t see the specific vehicle you are looking for, we may still be able to locate it for you. Please click the link to our Enquiry Form to submit details and the specific vehicle you would like or call us on 0845 3311 484 to have a friendly chat with one of our sales team.
The prices quoted are for BRAND NEW unregistered (unless stated) fridge vans built to chill specification. The fridge system is a chiller unit but standby units and freezer specification vans are also available.
LARGE
You can see examples of our current selection of LARGE vans in stock here.
These cavernous vans are ideal for express delivery of chilled and refrigerated foodstuffs over longer distances. Customers include nationwide food distributors and wholesale suppliers.
If you don’t see the specific vehicle you are looking for, we may still be able to locate it for you. Please click the link to our Enquiry Form to submit details and the specific vehicle you would like or call us on 0845 3311 484 to have a friendly chat with one of our sales team.
The prices quoted are for BRAND NEW unregistered (unless stated) fridge vans built to chill specification. The fridge system is a chiller unit but standby units and freezer specification vans are also available.